We at Prashanti strive to give our customers the best in class service and therefore have an easy cancellation and return policy.
Cancellation is considered only if the request is made within 24 hours of placing the order. However ,cancellation will not be entertained if the product has already been shipped.
- Return request can be placed by contacting our support team via Email, Facebook Messenger, Instagram DM or Chat support within 3 days of receipt of your shipment
- No cash refunds. Refund will be issued in the form of a Gift card which can be used at www.prashantisarees.in for a period of 1 year from the date of issue. Rs. 75/- will be deducted from the order value which is the cost paid by us to courier the saree.
- Returns/ Exchange accepted only in case of damaged or defective items
- In original condition. Unwashed, unworn and in original folding, packaging with tags intact.